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Responsible Gaming

Play safe, play smart. Gaming should always be fun — never a problem.

Our Commitment

We are committed to promoting safe and responsible gaming. Gaming is meant to be entertainment. It should never negatively impact your finances, relationships, or mental health.

Principles of Responsible Gaming

1. Set a Budget

Always decide on a gambling budget before you start and stick to it. Only use money that you can afford to lose — never gamble with rent money, savings, or borrowed funds.

2. Set Time Limits

Decide in advance how much time you will spend gaming. Take regular breaks and don't let gaming interfere with work, family, or daily responsibilities.

3. Never Chase Losses

If you're having a losing session, stop and walk away. Trying to win back losses by increasing bets is a dangerous pattern that can lead to problem gambling.

4. Gaming is Entertainment, Not Income

Treat gaming as paid entertainment — like going to the movies. The money you spend should be considered the cost of entertainment, not an investment.

5. Don't Play Under the Influence

Avoid gambling when you're stressed, depressed, or under the influence of alcohol or substances. These states impair judgment and can lead to poor decisions.

Warning Signs of Problem Gambling

Seek help if you experience any of the following:

  • Spending more money or time than intended on gambling
  • Borrowing money or selling belongings to fund gambling
  • Lying to family or friends about gambling activities
  • Gambling to escape problems, stress, or depression
  • Feeling restless or irritable when not gambling
  • Repeatedly failing to cut down or stop gambling
  • Gambling negatively affecting work, school, or relationships

Help Resources in India

iCall — Psychosocial Helpline

Phone: 9152987821 | Available Mon-Sat, 8am-10pm IST
Professional counseling for mental health and gambling issues.

NIMHANS (National Institute of Mental Health)

Phone: 080-46110007 | Bengaluru
National mental health and gambling disorder treatment center.

Vandrevala Foundation

Phone: 1860-2662-345 | 24/7 Helpline
Free mental health support including problem gambling counseling.

Self-Assessment Questionnaire

Answer these questions honestly to assess your gaming habits:

  • Do you gamble with money needed for essential expenses?
  • Do you feel anxious or irritable when you can't gamble?
  • Have you ever hidden your gambling from loved ones?
  • Do you gamble to escape your problems?
  • Have you tried to stop gambling and failed?

If you answered "Yes" to 2 or more questions, consider seeking professional help.

Protective Features Available on IX7

  • Deposit Limits: Set daily, weekly, and monthly deposit caps
  • Session Limits: Automatic alerts after specified play duration
  • Reality Checks: Pop-up reminders showing session duration and losses
  • Self-Exclusion: Temporarily or permanently close your account
  • Cool-Off Period: Take a break for 24 hours to 6 weeks
  • Transaction History: Full visibility of all deposits and withdrawals

Remember

Gaming should enhance your life, not harm it. If gaming stops being fun, stop playing. Help is always available. You are not alone.